Most experts, who are not sure of the information that they need to provide, fall into this category. Even though they appreciate the work of a technical writer, they are not confident if they will be able to provide the right information. Some of them, like scientists, begin at a point and end up explaining some other concept. Hence, you need to be wary about the information you get from them.
Either they are crammed with too much information or they are too excited to share all the information with you in one go, they always leave you confused. You have to be clear about your information needs to every required details. It helps to have repeated sessions with them to understand their communication style and diversion patterns before trying to master these patterns.
To deal with this kind of experts and gather information from them:
You must be logged in to post a comment.