Research

Nov 9, 2012 Ξ Leave a comment

The political SME

posted by Tenneti
The political SME

Due to many reasons, these experts have some reasons as to avoid giving the right information to you or delaying the task of providing information to you. Some of them even provide contradictory inputs. While these experts are rare to come across and difficult to be identified, they have increased due to the involvement of cross-functional teams that work across different geographical territories.

Whether you started working with them on a wrong note or they have other pre-conceived notions, you need to be extremely careful while dealing with these experts. It helps a lot to learn about their political goals and the underlying reasons. Thus, you will be able to arrive at a solution in the long run or find out alternatives.

How to deal with them?

To deal with this kind of experts and gather information from them:

  • Document every interaction that you have with them and keep an e-mail proof always.
  • Track all the inputs that they provide in an input tracker along with the date and other details of the release.
  • Participate in all cross-functional meetings with an open ear to any possible changes to the documents, as you have to figure them out yourselves while working with these experts.
  • Keep your supervisors and managers regularly informed if you come across some discrepancies in their inputs. Do not wait until a big error.
  • Be tactful in your communication with them to avoid any issues.

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