This articles talks the significant influence of Web 2.0 and Technical Writing 2.0 on the field of technical communication.
The emergence of Web 2.0 revolutionized the way in which the Internet is used. Google and other companies are striving to take the Internet and computer applications to the next higher level with the help of Web 2.0. Internet players are shifting their base from traditional portal based websites to dynamic Web2.0 based websites. These websites offer the users more than just retrieving information. They build on the interactive facilities of the original Web and provide network as a platform to compute and allow users to run software-applications entirely through a browser. Very soon, you need not be astonished if you are working on a completely web-based desktop.
Technical Writing 2.0
Ellis Pratt of Cherryleaf coined the term Tech Writing 2.0 for the application of Web 2.0 techniques to technical documentation. It marks a significant move from static documentation to dynamic, participative documentation involving users to improve the overall quality of technical documentation. As Web 2.0 comes with a new set of features and advancements, it also provides numerous opportunities for technical writers. Users need help that is in tune with the Web 2.0 websites, products, and such advanced standards. This is where Tech Writing 2.0 comes to the fore and takes technical documentation to the next Internet era.
Emergence of mobile era
The Internet era has slowly paved for the mobile era. Content now needs to be available in various handheld devices such as mobile phones, iPads, and other handheld gadgets. The markets are slowly shifting their focus to cater to all these latest developments. Hence, technical writers also need to consider the emergence of this era and plan their documentation efforts accordingly to fit the smaller screens and lesser attention span of the end user.
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