Moving to DITA or structured writing involves a systematic approach to convert legacy feature-oriented text into topic-based content. In traditional documentation, you focus on each manual or book separately. However, Full Article »
What do you want your readers to know? The answer to this question will help you in establishing your primary purpose.
This article explains the different types of audience and the ways to identify the audience.
What do you do after analyzing your audience? You have already classified your audience as technical experts, theoretical experts, and non-specialists.
Audience analysis is the process of arriving at the characteristics of the audience using formal and informal methods so as to direct all the documentation efforts towards the target audience.